Coffee Machine Specialist Testimonials

Once again a fast, efficient service for my Bezerra coffee machine and Rancilio Grinder.
Kept informed all the way about progress of repairs, very happy with the experience!

Our Nuova Simonelli - Musica, required servicing (Unable to hold pressure and steam). Actually it was well overdue. The service was a little slow (2 weeks), however,it came back to us as good as new and works the best since we have had it. We have Happily recommended CMS to our friends and to the small cafe down the road.

The team at Coffee Machine Specialists were courteous, prompt and were able to resolve an issue that the supplier of my coffee machine in Sydney could not! Moreover, their approach to providing alternatives to achieve the outcome also spoke volumes that they were not after providing the easiest/expensive solution.  So good was their service that I have switched from my repairer of the past six years to Coffee Machine Specialists.  In coffee speak their service was superbly grounded (awesome customer service), gently tampered (took time to understand the problem) and perfectly extracted (provided a solution that works and is second to none).

Machine is feeling like it's brand new, Also it's a Bezzera, so maintained and all your good work, it will last to a long life and many thousands of coffees.

Huge thanks for the amazing service you performed on my espresso machine. It has never run so well. It is delivering a better extraction than I ever imagined it was capable of. This is why I drive so far to use your services exclusively. You guys rock..!

Sincere thanks,

turn around for service was quicker than expected and we are enjoying our morning coffee; all good, you know what you are doing and thanks for service.

Our coffee machine broke down the week before Christmas and New Year. Following approaches to other high performance coffee machine specialist the responses and capabilities were not satisfactory, therefore we went to Coffee Machine Specialists.

The initial approach to final delivery was excellent. The primary defect was correctly identified and a full service conducted. All objectives, scope of work, time frames and price were delivered as stated. All parts were in stock and the progress of the work was easy to actively monitor in real time.

We had our fully repaired and functioning machine prior to Christmas and within the timeline stated. From our experience I would recommend to buy, maintain or repair a coffee machine from these specialist providers.

As always great service and advice from an excellent, friendly team! Keep up the great work.