Coffee Machine Specialist Testimonials

After owning 2 fully automatic top end coffee machines that needed constant descaling, servicing and repairs and the need to brew twice for a decent cup, i was introduced to bazerra and only need 1 service a year and after 4 years no breakdowns or descaling needed. Love it!o

Hi guys – my VBM’s going really well; thanks for the great (prompt) service; great follow-up and super great customer service!

We are so happy with the work done on our coffee machine. We were worried that it was going to cost a bomb, but we were very happy with the final cost. The machine works like brand new, actually better than brand new. We were very impressed with the service you provided from the moment we dropped of the machine, from the updates, until when you placed it back in our car. Thank you so much…!

Just wanted to let you know the Rancillo grinder is working perfectly now.
Thanks a million for checking it over and getting it back to us so quickly.
Always love to deal with The Coffee Machine Specialists … service to our Bezzera coffee machine has always been awesome.
Thanks again.

We had our 7 year old Rocket serviced simply because the spindle on the milk frothing spout broke. When the machine was ready ( on time as promised) we couldn't believe how well it was working - it almost seemed better than it had ever been. Would happily recommend CMS to anyone.

Dropped the Rocket off for a complete service after 8 some years and paid the extra for quick turnaround.
As promised, the machine was ready in 3 days and now works as if it were new. I was shown all of the cruddy parts that were replaced and even bought the old Girl a new cup surround as a get well pressie (looks spiffy)
Definitely a good service is on offer here, very rare these days!!
As for us (the Rocket and me) we're in love again!

Outstanding customer service and technical expertise to match. My Isomac is working as well as the day I bought it 8 yrs ago after being serviced by the team at Coffeemachinespecialist.

The team at Coffee Machine Specialists were courteous, prompt and were able to resolve an issue that the supplier of my coffee machine in Sydney could not! Moreover, their approach to providing alternatives to achieve the outcome also spoke volumes that they were not after providing the easiest/expensive solution.  So good was their service that I have switched from my repairer of the past six years to Coffee Machine Specialists.  In coffee speak their service was superbly grounded (awesome customer service), gently tampered (took time to understand the problem) and perfectly extracted (provided a solution that works and is second to none).

The machine is great - as good as new. Thanks again for the excellent service!